77abcg Privacy Policy — How We Collect, Use, and Protect Your Personal Data

1. Introduction

This Privacy Policy ("Policy") describes how 77abcg ("we", "us", "our") collects, uses, stores, shares, and protects the personal information of individuals ("you", "your", "the Player") who access or use the 77abcg website at https://77abcg.net and any associated services, mobile-optimised interfaces, game products, betting markets, cashier facilities, and customer support channels (collectively, "the Platform").

77abcg is committed to processing personal data responsibly, transparently, and in accordance with applicable data protection principles. By registering an account on the 77abcg platform or by continuing to use the platform after this Policy has been made available to you, you acknowledge that you have read and understood how we handle your personal information as described in this document.

This Policy should be read alongside our Terms & Conditions and our Responsible Gaming policy, both of which form part of the overall framework governing your relationship with 77abcg.

If you have questions about this Policy or wish to exercise any of your data rights, please contact our support team at [email protected] (plain text — not a clickable link).

2. Data We Collect

77abcg collects personal data across several categories depending on how you interact with the platform. The table below summarises the principal categories of personal data we may hold about you:

Data Category	Examples	When Collected
Identity Data	Full name, date of birth, national ID number, passport number	Account registration and KYC verification
Contact Data	Mobile number, email address, district/city of residence	Account registration and support interactions
Financial Data	Mobile wallet numbers (bKash, Nagad, Rocket, Upay), bank account references, transaction amounts	Deposit and withdrawal processing
Technical Data	IP address, device type, browser type, operating system, session timestamps	Automatically on each platform visit
Usage Data	Games played, bet amounts, win/loss history, session duration, feature interactions	During active platform use
Communications Data	Support ticket content, live chat transcripts, email correspondence	When you contact our support team
Verification Documents	Copies of national ID, passport photo page, proof of address documents	During identity and age verification

We do not collect special category data (such as biometric data, health data, or racial/ethnic origin data) unless you voluntarily provide it in the context of a responsible gaming self-assessment, in which case it is processed solely for the purpose of supporting your responsible gaming choices.

3. How We Collect Your Data

77abcg collects personal data through the following channels and mechanisms:

• Direct collection: Information you actively provide when registering an account, completing identity verification, making a deposit or withdrawal, submitting a support request, or participating in a promotion.
• Automated collection: Technical and usage data collected automatically when you access the platform, via server logs, cookies, session tracking scripts, and similar technologies. See Section 7 for full details on cookies.
• Payment provider data: When you initiate a deposit or withdrawal via bKash, Nagad, Rocket, Upay, or a supported bank, the relevant payment provider may share transaction confirmation data with us for reconciliation and fraud prevention purposes.
• Third-party verification services: Where identity verification is conducted using a third-party KYC provider, that provider may return verification status and document authenticity signals to 77abcg as part of the verification workflow.
• Game studio data feeds: Licensed game studios (such as Pragmatic Play, Evolution Gaming, Spribe, and others) may pass session and game-round data back to 77abcg for account crediting, dispute resolution, and responsible gaming monitoring purposes.

4. Legal Basis for Processing Your Personal Data

77abcg processes personal data only where a valid legal basis exists for doing so. The legal bases we rely upon are as follows:

• Contractual necessity: Processing your identity, contact, and financial data is necessary to fulfil the contract between you and 77abcg — specifically, to create and manage your account, process your deposits and withdrawals, and deliver the services you have requested.
• Legal obligation: Certain processing activities — in particular, identity verification, age verification, and transaction monitoring — are required to enable 77abcg to comply with its anti-money-laundering, fraud prevention, and responsible gaming obligations.
• Legitimate interests: We process technical and usage data on the basis of our legitimate interests in operating a secure, reliable, and commercially viable platform — including fraud detection, platform performance optimisation, and customer service improvement — provided that these interests are not overridden by your privacy rights.
• Consent: Where we send you optional marketing communications by email or SMS, we do so only on the basis of your freely given, specific, and informed consent. You may withdraw this consent at any time by updating your communication preferences in your account settings or by contacting support.

5. How We Use Your Personal Data

The personal data collected by 77abcg is used for the following specific purposes:

• Creating, managing, and maintaining your 77abcg player account.
• Verifying your identity and age in order to comply with our 18+ only policy and anti-fraud obligations.
• Processing deposits and withdrawals via your selected payment method, and reconciling transaction records.
• Detecting and preventing fraudulent activity, money laundering, multiple-account abuse, and bonus system exploitation.
• Providing customer support and resolving account-related disputes or technical issues.
• Monitoring gameplay and transaction patterns to identify players who may be exhibiting signs of problem gambling, in order to fulfil our responsible gaming obligations.
• Sending you transactional communications (account statements, deposit confirmations, withdrawal notifications, security alerts) that are necessary for the operation of your account.
• Sending you promotional communications about offers, bonuses, and new games — but only where you have opted in to receive such communications.
• Analysing aggregated, anonymised usage data to improve the design, performance, and content of the 77abcg platform.
• Complying with any applicable legal, regulatory, or law enforcement obligation that requires disclosure or retention of your data.

6. Data Sharing and Disclosure

77abcg does not sell, rent, or otherwise transfer your personal data to third parties for their own marketing or commercial purposes. We share your data only in the following limited and controlled circumstances:

• Payment processors: We share the minimum necessary financial data with bKash, Nagad, Rocket, Upay, and supported banks to process your deposit and withdrawal transactions.
• Identity verification providers: Where third-party KYC services are used to verify your identity documents, your submitted data is shared with the verification provider solely for that purpose and is governed by that provider's own data processing agreement with 77abcg.
• Game studio providers: Licensed game studios receive session identifiers and stake/result data necessary to operate the games you play. They do not receive your full personal profile.
• Fraud prevention and security partners: Anonymised or pseudonymised technical data (such as IP addresses and device fingerprints) may be shared with fraud detection service providers to protect the security of the platform and its players.
• Legal and regulatory authorities: We will disclose personal data to law enforcement agencies, financial intelligence units, or other government bodies where we are legally required to do so — for example, in connection with a criminal investigation or a regulatory inquiry. We will notify you of such disclosures where we are legally permitted to do so.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of the 77abcg business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and of any material change to the way your data is processed as a result.

All third-party service providers who process personal data on our behalf are bound by contractual data processing agreements that require them to handle your data securely, confidentially, and only in accordance with our documented instructions.

7. Cookies and Tracking Technologies

The 77abcg platform uses cookies and similar tracking technologies to operate core platform functionality, maintain your session state, and — where you have consented — to analyse platform usage patterns and personalise your experience.

The principal categories of cookies used on the 77abcg platform are as follows:

• Strictly necessary cookies: These cookies are essential to the operation of the platform. They maintain your login session, preserve your account preferences, and enable the cashier to process transactions. These cookies cannot be disabled without severely affecting your ability to use the platform.
• Analytical cookies: With your consent, we use analytical cookies to collect anonymised data about how players navigate and use the platform — including pages visited, session duration, and feature engagement. This data is used to improve the platform experience. No personally identifiable information is transmitted via analytical cookies.
• Functional cookies: These cookies remember your preferences — such as your preferred language or your most recently played game category — to provide a more consistent experience across sessions.
• Security cookies: Short-lived cookies used to detect and mitigate suspicious activity such as cross-site request forgery (CSRF) attempts and session hijacking.

You can manage your cookie preferences at any time through your browser settings. Please note that disabling strictly necessary cookies will impair the functionality of the platform, and you may be unable to log in or complete transactions. For more information on managing cookies in your specific browser, refer to your browser's help documentation.

8. Data Retention

77abcg retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by law. The following general retention periods apply:

• Account data and transaction records: Retained for a minimum of five years following account closure to satisfy financial record-keeping and anti-money-laundering compliance obligations.
• Identity verification documents: Retained for five years following the completion of the verification process, or longer if required by applicable regulations.
• Support communications: Retained for two years following the resolution of the relevant support interaction, unless the matter is subject to ongoing legal proceedings.
• Technical and usage data: Retained in identifiable form for up to 12 months, after which it is anonymised or deleted. Aggregated, anonymised analytics data may be retained indefinitely.
• Marketing consent records: Retained for the duration of your consent and for two years following withdrawal of consent, as evidence of the consent history.

When the applicable retention period expires and no legal obligation requires us to retain the data further, 77abcg will securely delete or irreversibly anonymise the relevant personal data.

9. Data Security

77abcg implements a layered approach to data security, combining technical controls, operational procedures, and access management policies to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

Key security measures in place include:

• 256-bit SSL/TLS encryption for all data in transit between your device and our servers.
• Encryption of sensitive data fields — including payment method references and verification document copies — at rest in our database systems.
• One-way cryptographic hashing of account passwords using a strong, salted hashing algorithm. 77abcg staff cannot view your password in plain text.
• Strict role-based access controls ensuring that employees can only access personal data relevant to their specific job function. Access logs are maintained and regularly audited.
• Intrusion detection and anomaly monitoring systems that identify and respond to unusual access patterns or potential security incidents in real time.
• Regular third-party security assessments and penetration testing of our platform infrastructure.

While 77abcg takes all reasonable technical and organisational precautions to protect your data, no internet-based platform can guarantee absolute security. You are responsible for keeping your account password confidential and for ensuring that no unauthorised person has access to the device from which you access the platform.

In the event of a data breach that is likely to result in a risk to your rights and freedoms, 77abcg will notify affected players without undue delay using the contact details registered to their accounts.

10. Your Data Rights

As a player whose personal data is processed by 77abcg, you hold the following rights with respect to your information. To exercise any of these rights, contact our support team at [email protected] (plain text — not a clickable link) with a clear description of your request. We will respond within a reasonable timeframe and will not charge a fee for standard requests.

• Right of access: You may request a copy of the personal data we hold about you, along with information about the purposes for which it is processed, the categories of data held, and the parties with whom it has been shared.
• Right to rectification: If you believe that any personal data we hold about you is inaccurate or incomplete, you may request that we correct or update it. You may also update certain account details directly from within your account settings dashboard.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent (and no other legal basis applies), or where you object to processing and no overriding legitimate interest exists. Note that certain data must be retained to comply with legal obligations even following an erasure request.
• Right to restrict processing: You may request that we restrict the processing of your personal data in certain circumstances — for example, while the accuracy of the data is being contested, or while an objection to processing is being assessed.
• Right to object: You may object at any time to the processing of your personal data on the basis of legitimate interests, including any profiling carried out on that basis. You may also withdraw your consent to marketing communications at any time without affecting the lawfulness of any prior processing.
• Right to data portability: Where processing is based on your consent or on contractual necessity and is carried out by automated means, you may request that we provide your personal data to you in a structured, commonly used, machine-readable format.

11. Children's Privacy

The 77abcg platform is strictly an adults-only service. We do not knowingly collect personal data from individuals under the age of 18. If you are a parent or guardian and you believe that a person under 18 has registered an account or provided personal data to 77abcg without your knowledge, please contact us immediately at [email protected] (plain text — not a clickable link). We will investigate and, where confirmed, will promptly close the account and delete all associated personal data in accordance with our data retention obligations.

77abcg employs age verification procedures as part of its standard account onboarding process to minimise the risk of underage access to the platform. For further information, please refer to the eligibility section of our Terms & Conditions.

12. Changes to This Privacy Policy

77abcg reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable legal requirements, or the structure of our platform and services. When material changes are made, we will notify registered players via the email address associated with their account and/or by displaying a prominent notice on the platform upon login.

The "Last Updated" date at the top of this document reflects the date of the most recent revision. We encourage you to review this Policy periodically to remain informed about how we protect your personal data. Your continued use of the 77abcg platform following notification of any update to this Policy constitutes your acknowledgement of the revised terms.

If you have any questions, concerns, or complaints about this Privacy Policy or about the way 77abcg handles your personal data, please contact our support team. We take all privacy enquiries seriously and will respond promptly and in good faith.